Lahore: Chief Minister’s Special Monitoring Department (SMU) has released a report from the Punjab Institute of Cardiology (PIC) treat Heart attacks and other patients and those waiting for bypasses, in addition to exposure to other severe system failures.
In its 22-page report, SMU highlighted the scale of suffering for heart patients at the province’s largest public sector heart institute.
“SMU conducted an unconverged follow-up visit to the PIC in Lahore and revealed systemic administrative collapse and medical negligence,” the report reads.
It declared that the hospital’s core responsibilities failed and could provide timely, safe and appropriate cardiac care. (A copy of this report is also OK dawn).
Report exposed mismanagement, mentioning the patient’s name
According to reports, severe systemic failures in examination exposure: lack of essential drugs, dangerous delays in diagnosis and interventions, and critical infrastructure such as CCUS and LIFTS, while Non-Art remains.
Employee negligence and misconduct, as well as rupture of the hospital management information system (HMIS), and serious ambiguity in sanitation and patient safety puts life at risk.
SMU raised a central question for the long cohort outside the OPD pharmacy, lamenting that patients were redirected to indoor pharmacies and returned without help, while there were no prescription medications in indoor and emergency pharmacies.
It was noted that the post-medication was prohibited due to slipping and unpreparedness, so it was declared a reckless administrative failure.
“The model pharmacies in emergency situations failed to provide the necessary medications and patients did not direct alternative salts,” the report added.
Hospital staff are charging Rs 2,000 for emergency surgery CD instead of Rs 1,500, while patients who cannot pay urgently were forced to wait for about three months to declare it a clear case of exploitation.
The pharmacy’s behavior was reportedly rude, disdainful and hostile to heart patients and their waiters.
There is no temperature/hygrometer in OPD pharmacies, and installing an AC presents a risk of damage to the drug.
SMU also announced that “Medical Home Delivery Service” is a failed plan, saying that heart patients are forced to visit pictures to collect the same photos.
“One patient, Muhammad Rafique, reported that he had not received medication at home for the past 2-3 months.
The report alleges that pharmacists were observed to have partially distributed drugs rather than fully specified quantities.
It highlighted the cases of six such patients who were provided with incomplete medication by pharmacists.
“During the visit to SMU, pharmacist Ms. Mahnoor (OPD Pharmacy) was absent, while other pharmacy staff had no information on available stocks and pointed the SMU to AMS.
In clarifying mismanagement in diagnostic services and additional delays, SMU lamented that echocardiography wait time has been extended to one month and announced that the practice is harmful to patients with critical heart disease. Similarly, it said that ultrasound waiting time (3/4 days) has repeatedly rescheduled the president, highlighting mismanagement in the X-ray, CT scan, OPD and ECHO departments.
Medical representatives were found roaming the corridor near Echo Desk, blatantly violating the soup to put down, and there was only one bed in the ECG room, which led to emergency enrollment.
SMU noted that only one doctor was on duty in the emergency room and checking for new lifesaving times is crucial.
The air conditioner is non-functional between the ward, CCU, waiting area, CT scan and X-ray chamber.
Of the two elevators installed in the emergency block, one is functional and causes delays in transferring critical patients.
There is only one wheelchair without pedals, putting heart disease patients in severe distress, while bed sheets are at their worst.
Since there is no cardiac monitor on the third floor of the hospital, a patient was forced to bring his personal pulse oximeter.
The SMU report noted that another negligible station had no oxygen flow meter connected to the bed.
It said that regarding common complaints, a heart disease patient (AMIR) was left unattended for about two hours because there was no doctor available in the emergency ward, while angiography (IJAZ) in a heart attack patient brought a 24-hour delay from Gujranwala.
The patient (Fayyaz Ali) bypass was not performed 22 days after his management.
A heart disease patient (Sohail Muneer) was taken to the PIC after he leaked his valve due to negligence at several hospitals. His dental removal test was lost by a PIC cleaner and the doctor discharged the patient without surgery.
“The patient’s medical form, Rehana (Bed 17, 3rd floor), has contradictory entries “yes” and “no” (diabetic ticking effects), which are high-risk errors before surgery.”
During the patient’s waiting period, during duty, the doctor was found using his cell phone in the office.
Similarly, the caregivers at the emergency ICU/HDU are busy on their phones, ignoring key patients.
The SMU report also highlights many other serious complaints such as that highlights the business of the persons with heart disease on PIC Lahore.
Posted at Dawn on September 17, 2025
